Our online marketplace features a diverse range of premium home decor products, including artefacts, lightings, rugs of various designs, paintings, sculptures, artefacts and much more.

The process of selecting brands at Shwayaa. com revolves around celebrating craftsmanship,creativity, and collaboration. We carefully curate a diverse range of brands,including artists,galleries, furniture studios, and design institutions, both locally and internationally. Each chosen brand is an embodiment of excellence in their field andmerits promotion through our platform. We invest in these brands to provide an online avenue that showcases their unique offerings and allows customers to indulge in a curated and rewarding shopping experience.

Ordering your favorite home decor products is simple. Just browse our website, select the itemsyou desire, and click “Add to Cart.” Once you have finished shopping, proceed to the secure checkout page to enter your shipping and payment details.

At Shwayaa, we offer the option to place customized orders to fulfil your unique design preferences. To order a custom product, follow these steps:

1. Browse to the product  you want to customise.
2. Request for required information by clicking “Request More” and submit your request.
3. Our expert team will get in touch with you to discuss your custom order in detail. We will  we collaborate closely with you to understand your design vision and  offer expert advice to Bring your ideas to life.
4. Once we have all the necessary details, we will provide you with a quotation for your custom order. Review the quote and, upon confirmation, make the necessary payment to initiate the production process.
5. The production time may vary based on the complexity of the design and product. Rest assured, we will keep you updated on the progress.
6. Before shipping, each custom product undergoes a thorough quality check to ensure it meets our exacting standards. Additionally, we will provide you with a detailed quotation of the shipping cost. Once you make the necessary payment, we will initiate the shipping process and promptly deliver the finished product to your designated address.

Once you place an order on ou website or make the payment for a customized order, an order confirmation email will be sent to the email address you have provided. This email serves as immediate confirmation that your order has been successfully received and is being processed.

Yes, absolutely! We take your privacy and security very seriously. We employ industry-standard encryption and security measures to safeguard your private and personal information. Any data you provide during the ordering process, including payment details, is transmitted securely and stored in compliance with data protection regulations. We do not share your information with third parties without your explicit consent. For more details, please review our Privacy Policy.

We provide international shipping services to various countries. For certain products, the shipping cost is already included in the listed price as stated in the product description. However, for other items, during the checkout process, you can conveniently choose your location, and shipping options along with their respective costs will be displayed based on your selected destination. For customised orders, we will provide you with a comprehensive shipping quotation upon finalising the order details. Rest assured, we strive to ensure transparency in all shipping processes to deliver the orders efficiently to your desired address. Imports to India will require you to provide your KYC document with ID and address proof (Aadhar, PAN, Electricity Bill etc) where the listed name and address matching the delivery address shall be verified for Customs clearance by the delivery agent.

We accept major credit and debit cards, including Visa, Mastercard issued in India and internationally and AMEX cards issued outside India.

The sale price displayed for each product does not include shipping, customs, or taxes. Shipping costs are calculated based on the origin of the item and its delivery location. Additionally, customs duty or import taxes vary depending on the country of delivery. For more details, please review our Shipping Policy.

We strive to process and dispatch orders as quickly as possible. In rare cases when the product is not immediately available or requires customisation, it may require additional manufacturing time of a couple of weeks. The estimated shipping time may depend on your location and the delivery method selected during checkout. For more details, please refer to our “Shipping Policy” page.

Yes, we want you to be fully satisfied with your purchase. Please review our “Returns & Exchanges” page for detailed instructions and conditions.

Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this details to track the shipment and get an estimated delivery date.

Once your order is prepared for customs clearance, the delivery agent will get in touch with you either via email or call to request/upload your KYC documents. Along with this, a payment link will be shared with you to facilitate the payment of customs duty. Once the customs duty payment is successfully processed, the parcel will be swiftly delivered to your specified destination.

Determining the exact customs duty in advance can be challenging, as it is contingent upon the regulations and policies of the destination country. However, for imports to India, we are committed to offering assistance by providing information and guidance to the best of our ability. Kindly note that we can only provide a rough estimate, as the final amount may vary at the discretion of the customs authority. If you have any concerns or inquiries regarding customs duties, please don’t hesitate to reach out to us at support@shwayaa.com.

Our customer support team is here to help you. You can reach us through email, phone, or live chat during our business hours. For contact details, please visit the “Contact Us” page on our website.

Your feedback is valuable to us and other customers. You can leave reviews and ratings for the products you purchase on our website, which will help others make informed decisions while shopping.

We apologize for any inconvenience caused if you have received a defective product. At Shwayaa.com, we take product quality very seriously, and we strive to ensure that every item we sell meets our high standards. Please review our “Returns & Exchanges” page for detailed instructions and conditions.

The galleries for original artwork offer block chain certification as proof of authenticity. Along with the artwork, there will be a nonreplicable digital certificate registered on Bitcoin blockchain. In addition, a tamper evident tag containing this digital certificate is included in the packaging.

We appreciate your interest in collaborating with Shwayaa! We are always open to meaningful partnerships and collaborations that align with our brand values and vision. If you would like to collaborate with us, whether as a brand, designer, artist, or influencer, please reach out to our us at spk@shwayaa.com. Kindly provide detailed information about your proposal, including your brand or profile, your collaboration idea, and how it aligns with our brand ethos. We will carefully review your proposal and get in touch with you if it fits our collaboration criteria.